Haleon Leverages Personalisation To Widen Awareness Of Panadol

November 19, 2024
5
min read
Goal

Panadol, owned by Haleon, is a well-known painkiller in Hong Kong. Initially recognized for headaches and migraines, it aimed to reposition itself as a solution for all types of pain. Partnering with Zenith (Strategy), Innovid (Creative Execution), and The Trade Desk (Targeting), they launched a dynamic creative optimization (DCO) campaign to deliver personalized messaging to all pain sufferers, focusing on video completion rates and site traffic.

Haleon case study feature stats
Strategy

To address pain sufferers’ needs, the team developed over 600 ad versions tailored to specific daily moments. For example, an office worker would see an ad showing a man experiencing back pain at his computer, followed by a relevant Panadol product (Panadol Joint Extend). Innovid’s rendering engine ensured publisher specs were met, all while cutting costs. Innovid also partnered with The Trade Desk to implement publisher macro passbacks for audience-targeted messaging. These were segmented with contextual data, third-party data, custom affinity, and retargeting, enabling broad reach across two campaigns.

Outcome
Outcome
Outcome
81%

Video Completion Rate for DCO

96%

Video Completion Rate for CTV Retargeting

97%

Video Completion Rate for DCO on CTV

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